Contact Us
Need help with Gucci Garden, Ferragamo Museum, or fashion tours in Florence? Write to us and we’ll guide you with tickets, timings, groups, and last-minute changes. We usually reply within one business day.
Get in Touch
Email us Monday–Friday, 09:00–18:00 CET. We’re happy to help with itinerary advice, rescheduling, cancellations, accessibility questions, and private experiences. We reply in English, Italian, Spanish, and French.
Email Support
Please include:
- Booking ID (if you have one)
- Preferred date & time
- Number of guests and language
For urgent issues, add “URGENT” in the subject line and we’ll prioritise your request.